The Xterra
goes back to the shop tomorrow. The
monitor for the reverse cameral has to
be fixed so that it is either on intentionally or non-active. I do not want the bright blue screen it
displays telling me that there is no video feed. Driving at night with that either in my face
or reflecting off the windshield is
frankly dangerous.
I received no
information from the seller about returns, repairs, problems with installation
or any other matter. What I did discover
was that Amazon regards them as a third-party seller. In order to get a replacement unit I must
send the entire unit to Amazon so that they can return it to China. Since I paid more than the unit is worth to
have it installed, I have no desire to pay to have it un-installed so that I
can pay return shipping. I received
e-mail from the seller thanking me for my purchase, offering yet more worthless
connection tips, and telling me that all problems can be resolved in a friendly
manner.
They have
provided me no way to contact them.
Amazon has no way to contact them here or in China. We are not amused.
Our mechanics
think that they can insert a switch or relay to provide a fix. We’ll see what tomorrow brings.
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